Live Worm Delivery Guarantee
Update!
Orders are shipped Mondays, Tuesdays, and Wednesdays with
either UPS FedEx, US Postal Priority Mail or Spee-Dee Delivery Service.
Orders placed after 1:00 Central Standard time
will be shipped the following shipping day.
Due to record high volumes of
e-commerce orders, the shipping carriers that we utilize (US Postal Priority
Mail, FedEx, UPS & Spee-Dee Delivery) are unable to guarantee delivery
times. We STRONGLY RECOMMEND you select UPS Overnight, UPS 2
Day, FedEx overnight shipping or FedEx 2 Day. However, if you live in the
Spee-Dee Delivery area (Minnesota, North Dakota, South Dakota, Iowa, Wisconsin,
and Illinois) you already have the fastest shipping possible. If you do
not select overnight shipping and the worms are delayed in shipping and arrive
dead, we will not refund or replace them.
If you select
FedEx 2 Day or UPS 2 day and the worms arrive dead, we will replace the worms,
you will have to pay the shipping again.
We do NOT offer
a live worm guarantee if you select US Postal Priority Mail, or UPS Ground to
ship your worms. They both try to deliver in two to three days, but it is not a
guarantee.
If weather conditions are hot
(75 degrees or higher or cold 40 degrees or less) in your area, please select
next day delivery with FedEx or UPS.
Residents of Minnesota, Iowa,
South Dakota, North Dakota, Wisconsin, or Illinois your package will be
shipped with Spee-Dee Delivery service and should arrive the next day.
Parts of Illinois, South Dakota & North Dakota are a two-day delivery.
Please allow an extra day, should is not a guarantee of next day delivery.
Guarantee: You must be home when
bait is delivered! If you have a problem, we need to be contacted within 24
hours of delivery. If bait is dead, you MUST email a photo of
the dead worms within 24 hours of delivery.
Because our products are
temperature sensitive, Speedy Worm reserves the right to change shipping
carriers (US Postal Service, FedEx, or UPS) or hold orders if extreme
conditions are forecasted. You will be notified by e-mail if this occurs.
Please check JUNK mail for any e-mails.
